Originally Posted by
Mike Buckley
It's just my approach, but my feeling is that if whatever it is that shouldn't be written publicly, it also shouldn't be written privately. If anyone is so frustrated that the frustration shouldn't be displayed publicly, it also shouldn't be displayed privately.
That explains why in all of the years I've participated in Internet discussions, I've never tried to resolve anything privately. If it can't be resolved publicly, it's not worth resolving privately in my mind because it gives neither of the two parties the open, transparent discussion both deserve.