Hi Erik,
I have the
VR 1 version of this 70-300mm lens - the "VR" letters are red on mine, I believe they should be gold on yours if a VR II model - and that
may not behave as mine does.
On mine; turning the focus ring
always* moves the distance scale visible through the adjacent window -
even when the lens is not on the camera and also regardless which position the "M/A - M" switch is in. So this test completely removes the issue of camera focus mode, electrical communication, etc.
* well, except when I get to infinity, or closest, and still keep turning, but reversing direction it starts moving again.
So if moving the ring does
not move the distance scale on your example, it does sound dodgy, but it may not be the motor, more likely the mechanical gearing (not that that helps).
Sounds like it needs to go back
HTH, Dave