@Alex
I'm using Ilford Gallerie Smooth Pearl for color and Hahnemühle Smooth Photo Rag for B&W (and yes, the B&W could be better...) so I'm inclined to think I might have the paper part ok

but many thanks for the suggestion of a 3rd party image - brilliant idea.
@Tim
No, up until 30 seconds ago (hmmmm) I hadn't thought of cleaning the heads - on the 'to do' list now...
I am indeed processing RAW, but I do print the odd JPEG from time to time.
I'm off to download a test image - I'll report back later - many thanks to you guys, the ideas are much appreciated.
Ian