Nikon D810 recall

[JR1]

That was quick

Nikon recalls cameras (mine inc) for upgrade to stop white dots in long exposures

[Kodiak]

…not always clever to be the first on the block to own a new thing! Thinking
of a colleague who traded his good D800!

[csa mt]

Wow, I would be sick to have just purchased a new camera to have it recalled immediately. Who knows how long the cameras will be out of the hands of consumers.

[Mark von Kanel]

Wow, I would be sick to have just purchased a new camera to have it recalled immediately. Who knows how long the cameras will be out of the hands of consumers.

dont worry Carol Nikon users are getting used to it

[Kodiak]

Who knows how long the cameras will be out of the hands of consumers.

For consumers bad enough… but for a working one!

[csa mt]

Mark, that is sad. It definitely would make me pause in buying a Nikon, hearing this.

[Donald]

How on earth did they not see that issue before launch?

[Kodiak]

How on earth did they not see that issue before launch?

…just too eager to see the money rush in!

[Mike Buckley]

How on earth did they not see that issue before launch?

They didn't catch it because they used the same rigorous quality control methods that failed to detect dust and oil getting on the sensor of the D600. The difference is that Nikon USA (I don't know about other marketing regions) waited about 1 1/2 years to issue the recall on that model, perhaps motivated by a class-action lawsuit that had been filed. The D600 recall was issued in February, which probably explains why Mark mentioned that Nikon users are getting used to the idea that the newly released D810 has also been recalled.

[Glenn NK]

http://photographylife.com/wp-conten...oise-Issue.jpg

Looks like a nice starry night.

The original:

http://en.wikipedia.org/wiki/The_Starry_Night

[Black Pearl]

Turn around for a Nikon pro body is generally same day or at worse 2-3 days.

A pain but if you're not shooting this type of shot you can fit the return into your up coming jobs and keep shooting without concern. If you HAVE to use long exposures and can't get it away jet turn on the Long Exposure Noise Reduction which removes all the hot spots - a few sites have tested this and it works perfectly.

[Texas Dave]

Is it all of the d810s that have been previously shipped to dealers and sold or just a "batch" of cameras?

Is there any detailed information from nikon yet on why this happened and what the fix is?

[Mark von Kanel]

They didn't catch it because they used the same rigorous quality control methods that failed to detect dust and oil getting on the sensor of the D600. The difference is that Nikon USA (I don't know about other marketing regions) waited about 1 1/2 years to issue the recall on that model, perhaps motivated by a class-action lawsuit that had been filed. The D600 recall was issued in February, which probably explains why Mark mentioned that Nikon users are getting used to the idea that the newly released D810 has also been recalled.

And dont forget the 2 year debacle with the D800 left focusing problem, that according to Nikon didnt exist...... I am and always have been a Nikon owner even in my film days. unfortunately i dont like the feel of Canon gear and im so heavily invested in Nikon that it would cost and arm and a leg to swap. At the moment i wish i had swapped to canon when i went digital but life is full of regrets!

[oldgreygary]

After looking at the the Nikon Europe message for this problem it appears as though it's not all of the D810's only specific ones(id'd by serial number). But, it does appear as they were aware of a fault as it says something like 'if there is a black dot on the tripod socket even though it is one of the serial numbers affected you don't have to send it back'. That's not an exact quote but that does suggest that they knew of the fault and corrected some of the cameras before they were shipped. If I have understood that correctly then that is a bit naughty to say the least. Especially if you have paid UK £2700!

Link to Europe Nikon message : https://nikoneurope-en.custhelp.com/...ail/a_id/61871

Gary

[AB26]

http://photographylife.com/wp-conten...oise-Issue.jpg

Looks like a nice starry night.

If I am not mistaken that even has a name - hot pixels. Not uncommon with looong exposures.

Nikon SA did not recall the D810's they issued a service advisory. Just take it in to be fixed. No big deal!

[Mike Buckley]

I believe the only difference between a recall and a service advisory is that in the case of the recall, Nikon feels their service partners aren't qualified to fix the problem if at least because they aren't allowed the required parts.