Problem with tiny icon size within PS CS6 on 4K monitor

Hi Russ,

Firstly, I appreciate your reply is a bit of 'a rant' and shouldn't be taken too seriously, please take my response in the same spirit.

Quote:

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Originally Posted by russellsnr

But the bit that gets me on this post is the quote:- ' contacted Adobe and they said buy photoshop cc' i'm sorry but that is a dreadful way to treat customers! imagine going to a shop and buying a 32" TV and a year later the remote stops working are you going to be told "buy a 50" TV and it will work fine.

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It is not that CS6 has just stopped working (like the hypothetical remote), the problem has arisen because something else has changed; Bernie now has a monitor with two-four times the linear resolution than what was commonly available back when CS6 code was written (likely over 3 years ago).

I could suggest this situation is more akin to; the remote's user has lost the ability to press the buttons and now expects the manufacturer to supply a telepathic remote free of charge! OK, I exaggerate to make a point :)


PS - have you tried new batteries in that remote? :D :D

Joking aside, no offence is meant, and you are entitled to your point of view (to which there is some merit), I'm just exploring the 'other' side.


Am I biassed?
Well; I do subscribe to PS CC and find the currently reasonable charge (for single app. use) is easier to live with than the need to spend hundreds of pounds when I get a new camera* and of course, I get the functional updates a few times a year now, compared to only when I upgraded (every 2 years or so) previously. The cost over time (years) is not too dissimilar, close enough for the benefits to outweigh the disadvantages.

* Yeah, I know, it's a pain that they 'make us spend money' to support new cameras (e.g. for RAW file compatibility), but I have also written code, so again, I have some sympathy/understanding for software companies when faced with external changes and their need to recover costs of continued support.

I also appreciate that some people didn't upgrade every 2-3 years and once they've bought something, expect it to last forever (e.g. I drive a 10 year old car!), so for them, the subscription model is bad news. Would I lease a car? No way, for the use I'd put it to, not gonna be cost effective.

Subscription works for some, not for others, we should be grateful we have the choice.

I am not looking to take this thread further OT with the subscription argument, if it starts going that way, I'll move the posts out of here. I just wanted to answer the remote control analogy, which I found somewhat incomparable to Bernie's issue.

Cheers, Dave

PS
Good idea to suggest asking Julieanne Kost, if anyone will know ...

PPS
Robin's link looks useful too, although I appreciate it's not so easy for people without technical knowledge to do.

I was about to reply Dave, but you beat me to it.

The only additional point I was going to make is that Photoshop CS6 was released in the first half of 2012. At over 3-1/2 years old, that's getting pretty long in the tooth for any software. CC came out about a year later and the current CC 2015 is the third iteration of the CC line.

Bit the bullet and got educator special of cc and light room for 9.99 will try this for one year.
Wonder if using duel monitor option would eliminate problem. Use 4k monitor for work and other for tool bar etc

I have the Nik Software plug-in and the Topaz plugins, and the same problem exist with my 4k Dell P2415Q monitor. The icons + text are now too small to view. It's the same issue with Adobe Bridge.

windows 10 has a screen magnification factor - my laptop has a 4K screen and the default was 250X for a normal screen, I have set it to 200 for smaller icons and more screen space.
with windows 7 one can lower the resolution and then increase scalling to fill the screen, but I have never used this.