Hello Chris and welcome to the forum. Thank you for deciding to join this one as your first ever. I hope it meets all your needs.
Before getting to your question - So that you don't continue to get people asking you what your proper name is, because most us use that on here, you can go to Edit Profile (under 'Forum Actions' on the Menu Bar), or you can just press on 'Settings' on the menu bar right up at the top right of the window. Once there you can enter the name by which you wish to be addressed under 'Real Name'. Then it will appear underneath your Username in all your posts. You can also enter your location so that it does the same, just as in my details alongside this message. Then we all know where everyone is in the world.
Now - What people are going to need to know before they can make any comments is - What is the problem? Ideally you need to post up some images that show the problem and describe the circumstances in which it is happening.
I'd suggest that you need to post your images into the Nature & Architecture or People & Pets section of the forum. If you're not sure how to do this, then please do read the helpful guide that walks you through how to do it. Click HERE to read the thread.
The post your image and give folks an explanation of what the problem is.