Thanks, Brian. Is their support 24/7? Didn't get a confirmation e-mail, so I am wondering if I actually put my message through.
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Thread: Color me challenged
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17th December 2017, 12:54 AM #21
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Re: Color me challenged
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17th December 2017, 05:11 AM #22
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Re: Color me challenged
a quote from thei9r support page:
Originally Posted by purplehaze
Thanks, Brian. Is their support 24/7? Didn't get a confirmation e-mail, so I am wondering if I actually put my message through.
'Get help for your camera systems, software, user profile or orders. Please check our Knowledge Base and documentation section before creating a support case. Our technical support team supports both products from Phase One and Mamiya Leaf. Our technical support team is available almost 24h a day, every business day. It requires an online account to create a case for technical support.'
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17th December 2017, 05:18 AM #23
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Re: Color me challenged
Thanks, Brian. It looks my case has been logged. Perhaps I will hear from them Monday.
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