Since there has been some back-and-forth here about Adobe support, I thought a few people might find this amusing. I'm currently on waiting for an agent to respond via chat to a problem I submitted: when I loaded CC on a second computer, it signed me in but doesn't believe that I am signed in; it keeps prompting me to sign in. Only a minor annoyance, since the software is working just fine, and it never prompts me more than twice (usually only once).
Their server is supposed to keep you updated about the wait time. Note the wait times and queue positions below: