Nikon D810. I recently purchased a Nikon D810 from my local camera shop. After having the camera in my possession for several days, it developed a problem. Upon returning it to the camera store, I was expecting to return a defective product for another new camera. They opted to send it in for repair under warranty. My concern is that once it is repaired, it becomes a factory refurbished item. Refurbished cameras sell for significantly less than new on-line at the two popular sites Adorama and Bhphoto. Is my concern that it is now a factory refurbished camera worth significantly less than new value valid? I also contacted the Nikonusa website service dept. They said since it was not purchased directly from the Nikon store, they could not help me. Had I purchased it from them, they would have exchanged it with no problem.
Clearly this is a defective product and I am not happy with a repair resolution. The price of the camera alone was close to three thousand dollars.
Has anyone ever had a situation like this? If so, how was it resolved? Does anyone have any suggestions on who to contact at Nikon besides their website? Any help would be very appreciated. Thank you.