Windows 10 photo app pixelates photo

[Phil T]

Hi. I have created some wedding photos (jpegs high quality large size circa 10mb) in photoshop/bridge/camera raw. they look fine in bridge. I copied to usb and gave to couple and they complained that quality reduces in windows 10 photo app. I checked on my computer and sane things happens. If I load photo up in photo app it is clear for a few seconds and then adjusts to being pixelated and fuzzy. particularly bad on patterned clothing. If in slideshow mode they are all fine. If I right click an press edit it auto adjusts and is fine and I can save a good copy . I have a windows 7 laptop and they work fine in that viewer.
Can anyone advise what the problem is please. many thanks. Phil

[Manfred M]

Sounds like the app downsampling algorithm is not working well. Have you tried creating images that are the same as screen width / height (around 2 mB) in Lightroom to see if that makes any difference? That way you are doing the downsampling. I have assumed that the users are not using a 4K screen.

I never use the Windows photo viewers as every version I have ever tried, the results are not good.

[Phil T]

Sounds like the app downsampling algorithm is not working well. Have you tried creating images that are the same as screen width / height (around 2 mB) in Lightroom to see if that makes any difference? That way you are doing the downsampling. I have assumed that the users are not using a 4K screen.

I never use the Windows photo viewers as every version I have ever tried, the results are not good.

[Phil T]

Ok Thanks I will try downsizing although I gave them larger files so they can print etc. Will look at giving low res file as well for viewing.

[Manfred M]

Ok Thanks I will try downsizing although I gave them larger files so they can print etc. Will look at giving low res file as well for viewing.

In situations like this one, I provide two sets of files; one downsampled one for screen viewing and a second print-ready set.

[pschlute]

I never use the Windows photo viewers as every version I have ever tried, the results are not good.

I have recently moved from windows 7 to windows 10 OS. The default photo viewer has no problem* displaying jpegs 6390x4264 pixels on my 2560x1440 screen as far as image sharpness/pixelation is concerned. Perhaps another setting on Phil's computer/graphics card is the problem.

* The one problem is Windows 10 photo app is not color managed, so viewing a sRGB image on a ARGB monitor screen shows oversaturated colours. I have an interesting comparison with the previous windows picture viewer that was default in windows 7 , but I will post a new thread so as not to de-rail this one