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Thread: Canon Camera Actuations

  1. #1
    rpcrowe's Avatar
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    Canon Camera Actuations

    How do I find out the number of actuations of Canon DSLR cameras.

    I am selling two cameras as part of my plan to downsize my equipment: Canon 5D Mark-2, Canon 7D Mark-1... I have been amiss in never selling my gear but, I was wary of eBay and how selling worked on that site. I found out that it is exceptionally easy.

    The 5D2 should have very low actuations which, IMO, might be a selling point. That is really a pretty fine camera and a person can snap up one at a relatively low price point.

    I tried to Google the above but, Google wants me to download a secondary source program. Isn't there a way, within Canon software to determine how many actuations that a camera has had.

    I am keeping two Canon bodies (6D Mark-2 and 7D Mark-2) along with three lenses (Canon 100mm f/2.8 Non-L Macro, 28-70mm f/2.8 Tokina ATX - which I dearly love and the 100-400mm f/4.5-5.6L IS ii which I am also quite fond of). I am selling the 70-200mm f/4L IS lens which has been my go to telephoto for general shooting and travel. However, my Sony lens of the same foal length and aperture has made the Canon glass redundant.

  2. #2
    Moderator Manfred M's Avatar
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    Re: Canon Camera Actuations

    It's in the file metadata. Get the last image you took and in Photoshop open up the metadata:

    Canon Camera Actuations

    It's found under the File Info tab and open the Raw Data tab.

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    Re: Canon Camera Actuations

    Richard, you might want to google how to get the actuations for the models that you want to sell. Some, not all, Canon camera models have the actuation count blocked and only Canon can get the count.

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    Re: Canon Camera Actuations

    When I looked at this I only got
    "<aux:ImageNumber>0</aux:ImageNumber>" from a number of images, both raw and Jpeg

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    Re: Canon Camera Actuations

    Hi, Just a suggestion. Download Magiclantern firmware and before anyone pops up to say it's not safe I have used it on a 600D, 70D and a Canon 'M' camera/s without any problems, you can get the shutter count from there and after you just go over the process again of loading the firmware but let the camera run for an additional 30 seconds and it will auto remove everything again back to Canon firmware. Read Magiclantern install guide https://wiki.magiclantern.fm/install. Russ.

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    Re: Canon Camera Actuations

    Quote Originally Posted by Ken MT View Post
    When I looked at this I only got
    "<aux:ImageNumber>0</aux:ImageNumber>" from a number of images, both raw and Jpeg
    I found this as well on my Canon 6D Mark 2 whicih is one of the bodies Richard is keeping hold of.

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    Re: Canon Camera Actuations

    Quote Originally Posted by Manfred M View Post
    It's in the file metadata. Get the last image you took and in Photoshop open up the metadata:

    Canon Camera Actuations

    It's found under the File Info tab and open the Raw Data tab.
    Manfred - I reckon that's the data from a Nikon DSLR?>

    Not the same for an EOS 5D MkII - Canon has that line locked:

    Canon Camera Actuations

    I am pretty sure it is locked for all the Canon EOS DSLRs.

    There are some downloadable third party programs, I think that they only can access certain (later) models, no idea which models are accessible and I have never tried any of the programs.

    WW

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    Moderator Donald's Avatar
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    Re: Canon Camera Actuations

    Yep, it's been one of the great mysteries of life - Why Canon don't want you to know how many times the shutter has fired. Nikon has always had it available on its models.

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    Moderator Manfred M's Avatar
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    Re: Canon Camera Actuations

    Thanks for the updates. Not having owned a Canon camera for a long time, I was not away of that manufacturer not writing this information to the metadata in the image. Very strange behaviour by Canon. I'm trying to understand the logic of hiding this information...

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    Re: Canon Camera Actuations

    It's been this way as long as I have owned Canon digital cameras, which is a long time. I have no idea why. There are a number of third party utilities that provide the information, but I have never tried one, as my preference for keeping unknown software off my computers is greater than my curiosity about the shutter count--although I was sorely tempted when I bought a reconditioned body from Canon several years ago.

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    Re: Canon Camera Actuations

    I tried camerashuttercount.com even though it only listed the Canon 5D, not the 5D Mark-2

    Canon Camera Actuations

    Shooting an image with my 5D2 I uploaded it as directed and ended up with this failure...

    Canon Camera Actuations

    I am not going to keep downloading apps because it is not worth it to get the shutter count if my computer gets infected with various virus or malware...

  12. #12
    Moderator Manfred M's Avatar
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    Re: Canon Camera Actuations

    Richard - all these online apps do the same thing; they read the file metadata. If Canon cameras do not write number of actuations to the metadata, then there is nothing to read and you are back to where you started; no information.

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    Re: Canon Camera Actuations

    May I add a caveat?

    Image count is not the same as shutter actuation count.

    For example, Sigma cameras only "count" images by means of the DCIM file-naming system. The camera can be set to automatically zero the count whenever the memory card is changed or formatted. A factory reset zeros everything, leaving one with a brand-new camera. . Sigma does not fill in the meta-data shutter count tag.

    Of course, few here own a Sigma, but the point is that I wouldn't take a "shutter count" as gospel on any camera model.

    When selling, it would behoove the Seller to word anything to do with shutter count very carefully indeed ...

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    Re: Canon Camera Actuations

    I seem to remember being able to connect a Canon DSLR camera to the computer with a USB cable and being able to read the camera actuations with some sort of Canon supplied software. But, that may just be a figment of my faulty memory

    Oh well... The task kept me busy in air conditioned comfort during a very hot day. Heat has finally broken for a while but, our hottest months will soon be upon us. Can't complain though, we have about ten-months of beautiful weather and even on the hottest days of late August trough October, it usually cools down after sunset and the nice thing is that sunset comes along earlier during that time...
    Last edited by rpcrowe; 16th August 2019 at 03:28 PM.

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    Re: Canon Camera Actuations

    Canon are a pain. DSLR Controller can give a number for most after the 5D but not the 5D 4 as the firmwear changed.
    There are a number of apps that say they can give the number shutter count, but most fail for latest models.

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    Re: Canon Camera Actuations

    +1 for Magic Lantern

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    Re: Canon Camera Actuations

    Quote Originally Posted by rpcrowe View Post
    I seem to remember being able to connect a Canon DSLR camera to the computer with a USB cable and being able to read the camera actuations with some sort of Canon supplied software.
    My brother successfully used a utility (https://sourceforge.net/projects/can...-digital-info/ ) on a Windows PC connected to his Canon 7D.

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    Odd S.

  18. #18

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    Re: Canon Camera Actuations

    Quote Originally Posted by xpatUSA View Post
    ...For example, Sigma cameras only "count" images by means of the DCIM file-naming system. The camera can be set to automatically zero the count whenever the memory card is changed or formatted. A factory reset zeros everything, leaving one with a brand-new camera.
    Engaging/disengaging "Live View" on a DSLR is known to count one shutter activation. Live View ON = mirror up, shutter open. Live View Off = shutter close, mirror down. Thus, one shutter cycle even if no image was captured.

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    Odd S.

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    Re: Canon Camera Actuations

    Quote Originally Posted by odds View Post
    Canon Camera Actuations Originally Posted by xpatUSA Canon Camera Actuations
    ...For example, Sigma cameras only "count" images by means of the DCIM file-naming system. The camera can be set to automatically zero the count whenever the memory card is changed or formatted. A factory reset zeros everything, leaving one with a brand-new camera.
    Engaging/disengaging "Live View" on a DSLR is known to count one shutter activation. Live View ON = mirror up, shutter open. Live View Off = shutter close, mirror down. Thus, one shutter cycle even if no image was captured.

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    Odd S.
    You did say "a DSLR", Odd, but just to be clear, Sigma DSLRs do not have Live View.

  20. #20

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    Re: Canon Camera Actuations

    Quote Originally Posted by xpatUSA View Post
    You did say "a DSLR", Odd, but just to be clear, Sigma DSLRs do not have Live View.
    Ah, thanks. My Nikon head was in Canon gear with your remark on potential difference between image count and shutter count.
    --
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