Adobe CC 2021 Update

[katto]

My Laptop is Dell 5th gen it can work? because my laptop already hang too much

[Tom Barry]

In the long string of complaints on the Adobe website, none of the suggestions from the techs there has fixed the problem entirely for anybody. Some have lost all their preferences following the instructions, or are not even able to close out of Photoshop. I suspect the new download wasn't really supposed to be released in the U.S. yet. Adobe seems reluctant to admit fault. Anyhow, I'm going to monitor my Adobe account periodically until a fix that works is produced.

[DanK]

Mine works fine, including NIK. There must be some combination of factors on some computers that cause the software not to work right. This sort of thing can be extremely hard to track down because of the large number of factors, both hardware and software, that can cause it.

I had a less important example this week. I was asked to make a print for someone, and the colors were way off in a manner that suggested a clogged head. However, the head wasn't clogged; a nozzle check looked fine, and cleaning didn't solve the problem. After a great deal of paper, ink, and time on the phone with an excellent Canon rep, we determined that the problem was that some change to something on my computer--possibly a Windows update or an Adobe update--had caused the optional 16-bit print driver to malfunction when I print from Lightroom. We still don't know what caused the problem, but I can work around it by using the standard 8-bit driver for now.

[Manfred M]

In the long string of complaints on the Adobe website, none of the suggestions from the techs there has fixed the problem entirely for anybody. Some have lost all their preferences following the instructions, or are not even able to close out of Photoshop. I suspect the new download wasn't really supposed to be released in the U.S. yet. Adobe seems reluctant to admit fault. Anyhow, I'm going to monitor my Adobe account periodically until a fix that works is produced.

This happens to all software companies, including the ones that build the operating systems like Apple and Microsoft. There is only so much testing that can be done and things can slip through the cracks.

With Adobe, this does happen, as you can see by the large number of complaints on their site. The best advice is to roll back the installation and wait a week or two before upgrading, as their development team will be working at tracking down these bugs and fixing them for roll out very quickly.

Report your problem and try again, is all I can suggest, unfortunately.

I have had this happen before from both Microsoft (my computer could not detect my Linux based NAS backup drive) and Adobe (Photoshop was not stable and kept shutting down).

[Tom Barry]

This happens to all software companies, including the ones that build the operating systems like Apple and Microsoft. There is only so much testing that can be done and things can slip through the cracks.

With Adobe, this does happen, as you can see by the large number of complaints on their site. The best advice is to roll back the installation and wait a week or two before upgrading, as their development team will be working at tracking down these bugs and fixing them for roll out very quickly.

Report your problem and try again, is all I can suggest, unfortunately.

I have had this happen before from both Microsoft (my computer could not detect my Linux based NAS backup drive) and Adobe (Photoshop was not stable and kept shutting down).

Manfred, I just got help from an Adobe tech. Seems my system didn't have a graphics processor, it uses a graphics card. When I unchecked "use graphics processor" everything turned to roses. Photoshop works as it should.

[Manfred M]

Manfred, I just got help from an Adobe tech. Seems my system didn't have a graphics processor, it uses a graphics card. When I unchecked "use graphics processor" everything turned to roses. Photoshop works as it should.

Carefully said, graphics cards use graphics processors and suspect that either your current graphics card has a graphics processor that is too old (not powerful enough) or does not have enough video memory. I had to upgrade my graphics card a couple of years ago for precisely that reason.

Adobe has a write up on this on their site:

https://helpx.adobe.com/photoshop/kb...dgraphicscards

[Tom Barry]

Thanks, Manfred, for the info. Incidentally, I tried the new sky replacement tool and it is quite amazing. I wish replacing backgrounds were as easy. Best I can figure, it’s still a multi-step process. I have the Topaz app and it is a bit tedious. I’ll have to check to see if they have a newer version.

[Manfred M]

I wish replacing backgrounds were as easy. Best I can figure, it’s still a multi-step process.

It depends on the background. When I shoot on white seamless paper, in the studio doing a replacement is very easy. Trying to do this for a busy background is much more challenging.


This took very little effort to do:

[pschlute]

Manfred, I just got help from an Adobe tech. Seems my system didn't have a graphics processor, it uses a graphics card. When I unchecked "use graphics processor" everything turned to roses. Photoshop works as it should.

Look back 5 posts Tom. I did tell you that.

[Tom Barry]

Yeah, I remember. But at that point I was suffering under the delusion that the computer didn't have a graphics processor.

[Manfred M]

Yeah, I remember. But at that point I was suffering under the delusion that the computer didn't have a graphics processor.

If your computer displays to a screen, it has a graphics processor. The problem is that the quality of graphics processor is quite variable. Low end laptops have low end graphics that often use system RAM for display purposes. Go to a high end workstation that is used for video work or a serious gamer's computer, they will be running graphics cards that can run into a lot of money.

Fortunately, photo editing is not particularly resource heavy when it comes to graphics, so a decent mid-range card can be all one needs.

[xpatUSA]

Originally Posted by Tom Barry Yeah, I remember. But at that point I was suffering under the delusion that the computer didn't have a graphics processor.

If your computer displays to a screen, it has a graphics processor.

Perhaps Tom meant a card as opposed to a processor. Hard to imagine that he meant just a "processor" literally.

The problem is that the quality of graphics processors is quite variable. <>

Indeed so.

[rpcrowe]

Perhaps Adobe may have released 2021 early in order to compete with the new Luminar and other third party platforms.

[Manfred M]

Perhaps Adobe may have released 2021 early in order to compete with the new Luminar and other third party platforms.

No - Adobe has been doing this for years as part of their annual MAX conference where they update all of their Creative Suite software; not just Photoshop and Lightroom. The third party releases have tended to be released around this timeframe as well.

This year's event was live streamed due to COVID, rather than being a physical meeting. I watched about 6 sessions.

[Geoff F]

I have decided to wait a while before attempting an upgrade so any potential problems can be sorted.

My computer is a few years old and running on Windows 7. I don't want to rush into anything that requires a new computer and all the turmoil that causes with reloading many programmes. When I purchased this computer I asked the supplier to upgrade the graphics and RAM. Various 'experts' among my friends insisted I was wasting money on high end equipment which wasn't necessary; but now my computer has fallen behind the times.

I did try the free Windows 10 upgrade but that wouldn't install. Apparently it could work from Windows 8 but not 7 on an older computer.

Everything works fine for me at the moment and I don't have any worries about falling behind with the latest technology; so I will keep it that way until the machine disappears into a cloud of smoke.

[pschlute]

I have decided to wait a while before attempting an upgrade so any potential problems can be sorted.

My computer is a few years old and running on Windows 7. I don't want to rush into anything that requires a new computer and all the turmoil that causes with reloading many programmes. When I purchased this computer I asked the supplier to upgrade the graphics and RAM. Various 'experts' among my friends insisted I was wasting money on high end equipment which wasn't necessary; but now my computer has fallen behind the times.

I did try the free Windows 10 upgrade but that wouldn't install. Apparently it could work from Windows 8 but not 7 on an older computer.

Everything works fine for me at the moment and I don't have any worries about falling behind with the latest technology; so I will keep it that way until the machine disappears into a cloud of smoke.

Geoff, upgrade to Win 10. Unless you are using an old computer or old software you will be better off. PS is a big kit to run on your computer. Get a new rig with SSD and you will be surprised how quickly everything runs.

[Geoff F]

I did try a Windows 7 to 10 upgrade but nothing happened. No messages or warnings etc, it just kept on doing nothing. I left it running for 6 hours but still didn't get an upgrade.

So the only other option would be to format my computer and do a new Windows 10 OEM installation which would cause a lot of problems with attempting to reinstall all my software. In which case, I think my best option is to stick with what is currently running smoothly until my computer eventually stops working; which hopefully will be some time in the distant future.

Yesterday I did a drive defragment and that does seem to have made a noticeable improvement on general speed.

[pschlute]

The biggest change you would notice is getting a computer with a SSD.

[rpcrowe]

I am quite impressed with the ease of "Sky Replacement" in the new Photoshop 2021 - here are a couple of examples:

Hawk with bare blue sky...



Image with one click sky replacement...



Sandhill Cranes from New Mexico's Bosque del Apache Wildlife Refuge



Appropriate sky with single click

[Tom Barry]

Just a question. In the Sandhills crane shot, shouldn’t the clouds be as out of focus as the distant hills?