And two levels of service!
Back in December I gave up the idea of saving for one of the trips on my bucket list, with COVID still rampant and while NZ was close to normal, we were shut to the rest of the world unless we were returning Kiwis, permanent residents or essential workers. If I DID choose to go overseas on one of the few flights, then I would have to pay for two weeks' isolation in a hotel at a cost of over $3,000 (now at $5,000 I believe).
I decided to console myself with the new Canon R6 and managed to get a great deal involving two discounts from Canon and a further deal from the vendor, who was about 200km away. I had ordered an R6, plus a 24-105 f/4 and the 100-500 lenses from them. Everything but the 24-105mm came through promptly, and family members who lived near them were able to bring the body plus the 100-500 to me when they came to visit for Christmas. Due to logistics issues the 24-105 was on back order and remained so until about 2 weeks ago. In the meantime, I had got the RF24-240 lens as a stop-gap and was extremely impressed by the quality of the images. I had checked out multiple reviews of it, for example this comprehensive one by Camera Labs:https://www.youtube.com/watch?v=0OrKHO0rBNY and a comparison with both versions of the RF 24-105 https://www.youtube.com/watch?v=_nnxwzRYVPY.
The vendor dispatched my long-awaited 24-105 via a courier, and when I realized which company it was I was concerned - they had changed their name from one that had a very bad reputation for poor service. I realized that the package would likely be delivered on one of two consecutive days when I would be away, so the day before (when the tracking showed it had not reached their local depot) I went to their website and filled out a request to have it held at their depot until I could be at home. I followed up with a phone call to their service desk, and was assured that my request had been received and I could be confident that the lens would be held.
On the second of the two days when I returned, I checked the site to discover the package had been delivered and it was left on the doorstep. Of course, there was no such package and neighbours didn't have it. I contacted the couriers and was basically told: "We delivered it to the doorstep and you've mistaken us for someone who cares". I know they didn't even ring the bell as I have a unit that alerts me by an app if the bell is pressed. I contacted the vendor and they were great: they immediately said that this was an issue for them and they have sent me a replacement via another company with tracking and signature.
So, four months after ordering I have my lens and I took it out for a trial run against the 24-240. I was amazed at the performance of both, but particularly how well the 24-240 did. It's an excellent lens for its purpose and the images look great as long as you don't look at the images before lens correction is applied!
This was taken by the 24-240 through glass, hand-held.
I hope to see the Canon RF 10-24 come out and then I will have a 'holy trinity' to cover the range 10-500mm.