Hello, I am very new to the forum
I am a portrait photographer (kind of second job) and I would like print some portfolio. I am working with a local printer but I find a lot of discrepancy based on what I see (and what she sees) on the screen and the final result.
Firstly, I have a calibrated monitor with X-rite device, I work with a Fuji GFX100s and Capture one. My pictures are quite dark, background RGB value are low, but on screen I see a color.
The issue is that in the printing the background is completely black, it seems the printer (or paper) do not handle the dynamic range of the photo. Is this possible? I am using Hannemuller German etching (matte). Of course it could be a monitor not well calibrated, but this is the same at printer. We checked 2 monitors and on screen the photo is correct, but on printer is dark.
Do you have experience in these situation? Should I lighten my pictures for this kind of paper and very dark images? Printer said that they do not use ICC paper profiles and they build their own.
I am almost thinking to invest in a printer and do by myself and then offer a kind of local service for photographer that need accurate printings....
Thanks a lot for any help
Alessandro